[Closed] when editing a page, can't choose toolset fields

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Last updated by Beda 9 months, 1 week ago.

Assigned support staff: Beda.


I am trying to: click the 'Fields and Views' button when editing a normal page (problem with and without using fusion editor)

Link to a page where the issue can be seen: any page

I expected to see: list of fields and views

Instead, I got: attached image


Ups, this looks like a conflict with some other Plugin, or Theme.
Likely something loading any JS script or CSS that we also load.

There is only one way to find out what is happening:
Either on a testing site or after a good backup, deactivate all plugins but Toolset.
By then the issue most likely will be resolved, if not also disable the Theme, by when the issue should be gone for good, otherwise it would be replicable on my (and others) installs, which does not seem to be the case.

Once you see the Toolset Fields GUI working correctly you'll need to re-activate all the deactivated software one by one or in chunks until you spot the one that causes the conflict.

Then, you can share the plugin/theme with me, I will try to contact the author (if you can provide contact details, and/or as well contact their authors it can always help to expedite, in those cases).

Please let me know which plugin you spot, I see a few potential ones:
- TinyMCE Advanced
- Head & Footer Code
- Duplicate Post

I mention these because they might hook similar scripts as Toolset.

Please let me know what you find while testing so that we can resolve the issue later either in Toolset or by contacting the 3rd party.
I already activated a private reply so you can add eventual copies of the plugin, contact details and precise steps to the issue in your next reply.

PS, there is likely also a JS error in the Browser Console, if there is one, can you include it?

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