When combined with criteria items missing from control-post-taxonomy as select

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user has items missing from their filter dropdown.

Solution:
The solution can be seen here: https://toolset.com/forums/topic/when-combined-with-criteria-items-missing-from-control-post-taxonomy-as-select/#post-721004
Relevant Documentation:

This support ticket is created 5 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	-
-	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	14:00 – 18:00	13:00 – 18:00	-

Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Custom search, Toolset Maps, Views, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by chrisH-10 5 years, 12 months ago.

Assisted by: Shane.

Author

Posts

April 23, 2018 at 7:46 pm #720620

chrisH-10

I am trying to:
Let the user make a compound query (e.g. Therapist name "Anita" AND select Level 3). This query works fine, but the options for the Level drop down then only contains "All Levels, Level 3".

Link to a page where the issue can be seen:
hidden link

I expected to see:
I expect the Level drop down to contain all options "All Levels, Level 1, Level 2, Level 3, Level4"

Instead, I got:
"All Levels, Level 3"

The same condition is not true if I combine Level 3 filter with a geo query.

April 23, 2018 at 8:51 pm #721004

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screen Shot 2018-04-23 at 3.50.17 PM.png

Hi Chris,

That you for contacting our support forum.

I believe this is being caused by your custom search settings. You might have set your view to only show the values that will produce an output, see screenshot

If this setting is enabled on your view then you need to set it to always show all values for inputs.

Thanks,
Shane

April 23, 2018 at 9:13 pm #721144

chrisH-10

That did it. Thanks for the super fast, clear answer! !

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.