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[Resolved] Can't save custom URL format of type – Saving Changes popup won't disappear.

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This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 4 years, 1 month ago.

Assigned support staff: Luo Yang.

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#501507

edW
toolset-types-wont-save.png

I am trying to: change the custom url format to start with "tools/" instead of "shop/"

I visited this URL: hidden link

I expected to see: The changes saved and the popup go away.

Instead, I got: Saving changes pop-up that wouldn't complete. See this screenshot:
hidden link

I also added the following lines to my htaccess without any success:
php_value max_input_vars 5000
php_value suhosin.post.max_vars 5000
php_value suhosin.request.max_vars 5000

#501617

Luo Yang
Supporter

Languages: English (English ) Chinese (Simplified) (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

Hi,
The problem you mentioned above is abnormal, there might be some PHP error occur in your website, please check these:
1) deactivate other plugins and switch to wordpress default theme, and test again
2) Enable PHP debug mode, copy and paste the debug logs here
PHP Debugging
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).
https://toolset.com/documentation/user-guides/debugging-types-and-views/

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