Website formatting is now messed up

This thread is resolved. Here is a description of the problem and solution.

Problem:

There are some CSS conflict between TheCorporation theme and Bootstrap.

Solution:

If you don't need Bootstrap, please try this:

Dashboard-> Toolset-> Settings, section "Bootstrap loading", choose option "This site is not using Bootstrap CSS", and test again.

Relevant Documentation:

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: Types plugin

This topic contains 6 replies, has 3 voices.

Last updated by Luo Yang 5 years, 8 months ago.

Assisted by: Luo Yang.

Author

Posts

July 27, 2018 at 3:22 pm #957359

davidJ-13

I am trying to:

Link to a page where the issue can be seen:www.chesapeake.org

I expected to see:

Instead, I got: I have loaded Toolset and created a custom post type but not done anything else and my site's formatting is now messed up. Maps are not displaying, div and text sizes are out of whack.

July 27, 2018 at 3:26 pm #957364

davidJ-13

I deactivated the Maps plug in and my existing front end maps came back but overall formatting is still messed up

July 28, 2018 at 7:18 am #957902

Beda

If you already use another Maps provider, it is not suggested to keep Toolset Maps active - it would be redundant and will conflict with the Google API Key.

Not sure however this is the issue you saw, because it should in no case mess-up the design of the website just because of that.

I suspect there was a underlying PHP error.
Would you mind to shorty activate WP Debug (or on a staging site) and let me know if there is an error when you activate Maps again?
https://codex.wordpress.org/WP_DEBUG

You also mention that the formatting is still messed up - what do you mean by it?
Could you link me to a page with the issue, and show what happens when you activate Toolset?

I can also do that locally, if you have some precise steps that I need to perform.

For example, maybe it happens only with the "TheCorporation" theme?
Or only with another plugin you use?

Thanks!

July 29, 2018 at 9:37 pm #958364

davidJ-13

Screen Shot 2018-07-29 at 5.29.13 PM.png

Screen Shot 2018-07-29 at 5.30.20 PM.png

Screen Shot 2018-07-29 at 5.30.28 PM.png

I've attached screen shots that show some of the issues with formatting. The Toolset plugin seems to have done something to how the theme handles divs?

July 30, 2018 at 2:49 am #958672

Luo Yang

Hello,

I have checked it in your website:
Q1) Maps are not displaying,
The Google map seems to be worked fine, I can see the google map, can you confirm it?

Q2) The Toolset plugin seems to have done something to how the theme handles divs?
It seems to be a CSS conflict between Bootstrap and your theme, if you don't need Bootstrap, please try this:
Dashboard-> Toolset-> Settings, section "Bootstrap loading", choose option "This site is not using Bootstrap CSS", and test again.

July 30, 2018 at 4:28 pm #997970

davidJ-13

Yes, the map started working again as soon as I deactivated Toolset Maps.
And yes, selecting "This site is not using Bootstrap CSS" seems to have fixed the formatting issues.
Thanks!

July 31, 2018 at 1:10 am #1044399

Luo Yang

You are welcome.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.