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[Resolved] Views files hacked (cloaking), want to replace with new files.

This support ticket is created 8 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 3 replies, has 2 voices.

Last updated by Shane 8 years, 1 month ago.

Assisted by: Shane.

Author
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#373246

I am trying to: Replace Files Infected with Malware (cloaking)

I visited this URL:www.recoveryaudio.org

I expected to see:page renders properly, but the site has been identified as cloaking, 3 views files are identified.

Instead, I got:

#373486

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi John,

Thank you for contacting our support forum.

I'm sorry to hear that your website has malware 🙁

However you can download a fresh copy of our plugin from your account page or by going to the link below.
https://toolset.com/download/toolset-views/

Thanks,
Shane

#373494

do i delete the old plugin and install this new one fresh, and if so, do i lose all the views i created?

or do i only replace the tainted files? for information, it appears the current views files are over 1 year old - have they not changed at all?

#373517

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi John,

I would recommend replacing all the files just to ensure that you are working with a clean installation of the plugin.

Thanks,
Shane

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.