Skip Navigation

[Resolved] View with Masonry Loop style in Backend shows stacked in Frontend

This support ticket is created 3 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 3 replies, has 3 voices.

Last updated by Luo Yang 3 years, 6 months ago.

Assisted by: Luo Yang.

Author
Posts
#1818949

Tell us what you are trying to do?
I'm using oxygen builder app, and I want to display a view with masonry loop style
link to the view:
hidden link

screenshot backend
hidden link

screenshot frontend
hidden link

Is there any documentation that you are following?
no - standard toolset procedure - view created within blocks

Is there a similar example that we can see?

What is the link to your site?
architects.design

Are there any know compatibility problems between toolset and oxygen builder?

Many thanks for your help
best regards,
Georges

#1820937

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

We don't have any current open issues relating to Oxygen.

Can we get access to your site to see the issue for ourselves? We may want to take a copy for testing locally if that's okay.

I will mark your next reply as private so that I can get log-in credentials from you—you may want to create a temporary admin user for me to use that you can later delete. And be sure to have a current backup of your site.

#1821103

Hi Nigel,
thanks for fast reply. Hereafter the credentials - you can change the user email if you want...
it's only a test site - so you can doo whatever you want...

It's important for me to know if toolset + oxygenbuilder will be my future combination for all my sites...

regards,
Georges

#1821961
css-files.JPG

Hello,

I don't see the credentials in your post.

And I have checked the problem URL you mentioned above:
hidden link

It does not load any CSS file from Toolset blocks plugin and WordPress blocks editor, see my screenshot: css-files.JPG

So the problem is abnormal, I suggest you check these:
In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2020, deactivate all custom PHP, and test again

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.