View - parametric search with filters issue - terms missing after search

This thread is resolved. Here is a description of the problem and solution.

Problem:

The problem is that after I've selected some filters and click on the submit button to search, some of the taxonomies from each filters are missing.

Solution:

Please try these in your website:

In section "Custom Search Settings", enable option "Let me choose individual settings manually"-> Enable option "Always show all values for inputs", and test again.

Relevant Documentation:

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Custom search, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by Paul Marconi 4 years, 8 months ago.

Assisted by: Luo Yang.

Author

Posts

March 10, 2020 at 5:22 pm #1545899

Paul Marconi

Hi there,

I am using the Toolset View to create a search page with taxonomy filters and it's doesn't seem to be working properly after updating to the latest version.

On my dev site team page (hidden link), it has a search for lawyers which you can search by name, filter by service (taxonomy), filter by language (taxonomy), or filter by location (taxonomy).
The problem is that after I've selected some filters and click on the submit button to search, some of the taxonomies from each filters are missing.

For example, on the filter by service, if I select 'Condominium Law' and click on the submit button to search, when I look at the different filters again, some terms are missing. Filter by Languages now only has 'English' & 'French', the rest of the language terms are missing (such as Hindi & Polish). Same for the Filter by locations, which now only has Ottawa, the 'Kingston' term is missing.

It was working fine at first, not sure when this issue started to happened (maybe after few updates).

How can this be fixed?

It should keep & display all the taxonomy terms no matter what, but right now some terms are missing after searching.

Thanks!

March 11, 2020 at 7:06 am #1546445

Luo Yang

Hello,

Thanks for the details, please try these in your website:
Edit the view(ID: 1959), in section "Custom Search Settings", enable option "Let me choose individual settings manually"-> Enable option "Always show all values for inputs", and test again.

March 11, 2020 at 1:28 pm #1546989

Paul Marconi

My issue is resolved now.
Thank you Luo! Your method works.
Was it always like that? or did the functionalities changed after toolset updates?

Thanks again!