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[Resolved] View Pagination doesn't work – No items found

This support ticket is created 7 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 6 replies, has 2 voices.

Last updated by matteoF 7 years, 9 months ago.

Assisted by: Minesh.

Author
Posts
#410328

I've problems with the ajax update of items loops pagination.
I built a View to display the list of woocommerce products but when I set pagination option (both automatic and manual, infinite scroll too) it return "No Items found"

if I add

?wpv_sort_orderby=post_date&wpv_sort_order=desc&wpv_aux_current_post_id=3069&wpv_view_count=7964-TCPID3069&wpv_paged=2

to permalink it works and loads correct product of second page list

#410467

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

After reviewing debug information you shared with us, I found that you are running with outdated Toolset plugin versions.

*** Please make a FULL BACKUP of your database and website.***
Could you please update All Toolset plugins to its latest official released version and try to resolve your issue.

You can download Toolset latest plugins from:
https://toolset.com/account/downloads/

I hope this will fix your issue.

#410894

All Toolset plugins are updated but "Not items found" still continue

#410941

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Could you please share problem URL?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

#411310

I still need assistance

#411331

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I can see you are using number of third party pugins:

In order to minimize the scope of issue:
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?
[Only test with minimum installation, Toolset plugins + Default theme + other needed pugins for product ]

#411652

Deactivating all plugins except toolset and woocommerce the bug still remains, so I tried to change the query filter of the view from "current archive page" and even if displays other products, infinite scroll works. So I used an archive view with the same options and codes of the view and it works, so I think was a simple view bug about the query filter for "current archive page"

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.