View activation crashes site

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: How to build a site with Toolset, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by JamesS2731 4 years ago.

Assisted by: Christian Cox.

Author

Posts

April 8, 2020 at 2:17 pm #1578597

JamesS2731

I am trying to: Install Views

Link to a page where the issue can be seen: hidden link

I expected to see: the site working

Instead, I got: crashed site.

I'm using the latest version of Views installed using the Toolset installer.

Debug info provided.

I look forward to any thoughts or ideas.

Kind regards
James

April 8, 2020 at 4:13 pm #1578749

Christian Cox

Hello, it could be a conflict between Views and one of your other plugins or your theme. As a quick test, please try these troubleshooting steps:
- Disable Views. If you're locked out of wp-admin, use FTP to log into your site and rename the wp-views directory in wp-content/plugins. That should temporarily deactivate Views so you can log into wp-admin again.
- Disable all plugins except Types, and activate a default theme like Twenty Twenty
- Activate Views again. If the problem is resolved, reactivate your theme and other plugins one by one until the problem returns
- If the problem was not resolved, I'll need to take a closer look.

April 9, 2020 at 9:11 am #1579625

JamesS2731

Many thanks for the quick response. I tried those step but it didn't solve the issue. I then noticed the same thing happening with other plugins. The issue turned out to be memory. I increased that and everything worked again.

Kind regards
James

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.