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[Resolved] Using Tooset shortcodes (for dynamic e-mail) in Gravity Forms

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by peterB-20 5 years, 9 months ago.

Assisted by: Christian Cox.

Author
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#951261

It concerns a renovation project of a site with a lot of content (www.vds.nl). Because a lot custom post types where used I have migrated the old set up to Toolset.

One of the custom post types concerns the team with personal or generic e-mail addresses.

My question is: how to use the Toolset short code for the email address in Gravity Forms.

The Toolset short code for a linked email address is [types field='e-mailadres' item='@team-nieuws-new.parent'][/types] (left on the test site linked info@fentix.nl)
The Toolset short code for a raw email address is [types field='e-mailadres' output='raw' item='@team-nieuws-new.parent'][/types] (left on the test site raw info@fentix.nl)

The dev site is hidden link and the test form is on hidden link
The button "mail mij (form 101) is the test for sending a mail to the author of the news item, f.e. hidden link

Please advise,

#951581

Hi, I think this is a good question for the Gravity Forms support team. I'm not sure how to pass a dynamic email address into their software, but a quick search led me to these documents:
https://docs.gravityforms.com/using-dynamic-population/
https://docs.gravityforms.com/embedding-a-form/

If there is a shortcode approach, you might be able to use the Types field shortcode to pass a value into the Gravity Forms shortcode. I would ask their support team if it's possible to set the email address in a form using shortcodes.

#953503

Hi Christian,

Thanks for your help! I already had asked for advice from GF as well and have read all the docs available.

The solutions they offered where a bit complex and inconclusive until now. For the long term a risk for the maintainability.
Anyway, I choose to work the other way round. I have added an extra custom field (field group) with the short code to the forms. With types the right form for the team member is selected after clicking the button. I big advantage is that we have stats for every team member from now.

Cheers
Peter

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.