[Resolved] Updating Toolset Blocks or Forms Breaks the Design

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[albertB-4]

I am trying to: update Toolset Blocks and Forms

I expected to see: my homepage as I had designed it (see Screencap 1)

Instead, I got: all my blocks broken (see Screencap 2)

Toolset Types and Access updated without issue. I couldn't update the plugins on my staging site due to a different error, so I've been forced to troubleshoot it on the live site (having to restore constantly).

Thanks in advance for your help!

[Jamal Supporter Languages: English (English ) French (Français ) Timezone: Africa/Casablanca (GMT+00:00)]

Hello and thank you for contacting the Toolset support.

To better assist you with this issue, I'd like to take a copy of your website and perform the update locally to analyze what does happen after updating the plugins. I will be using the Duplicator plugin or the All In One Migration plugin to take the copy.

I have also noticed that you have a staging site at /staging. Can I update the plugins there and check?

[albertB-4]

Hello Jamal, thank you for your response. I'm afraid the plugins don't update on my staging site at all, so that doesn't work.

Yes, you may duplicate the site for this purpose. Thank you for your assistance!

[Jamal Supporter Languages: English (English ) French (Français ) Timezone: Africa/Casablanca (GMT+00:00)]

I took a copy of your website and build it locally. I get the same issue after updating Toolset plugins. The issue seems to come from the WP-Optimize plugin because as soon as I deactivated it, the design does not break anymore.

I tried purging the cache, renaming the cache folders, altering settings, switching themes in order to purge the cache, but nothing works. The only setting that worked is disabling Javascript deferring. Check this screenshot hidden link

I hope this helps. Let me know if you have any questions.

[albertB-4]

Thank you very much! Disabling Javascript deferring fixes the design issue. But now, a different problem persists: my views that show intermediate posts no longer display. They are fine in the block builder but just don't show in the frontend...see screenshots for what it normally looks like, the backend, and after the plugin update.

I tried to figure out what was causing this, but had to restore from a backup again. Maybe you can find the source of this? Other views are working fine, like the "Presse" for example.

New threads created by Jamal and linked to this one are listed below:

https://toolset.com/forums/topic/views-are-not-rendered-in-the-frontend-but-they-have-a-preview-in-the-block-editor/

[Jamal Supporter Languages: English (English ) French (Français ) Timezone: Africa/Casablanca (GMT+00:00)]

I can check this issue on the copy that I took. Can you tell me where is this view used? In a content template or in a page? Can you share a screenshot that includes the URL so, I can know where the view is used?

[albertB-4]

The views are used in "Show" and "Creator" custom posts like this one: hidden link
It is many different views that all seem to have the same issue. I think it has something to do with intermediate posts.

The content templates are "Template for Creators" and "Template for Shows".

Thank you!

[Jamal Supporter Languages: English (English ) French (Français ) Timezone: Africa/Casablanca (GMT+00:00)]

Thank you for your feedback. However, for support rules, we are able to handle only one issue at a time. This helps us to bring you a better service and also helps other users to find all the information here exposed. For that reason, I have created a new ticket to handle the issue with the content template's views. I'll be posting my reply there.

[albertB-4]

Thank you for bearing with me in this issue and figuring out the setting that caused it! The first issue is resolved now, I will check the new ticket for the new one.