The issue here was that the customer had created the map fields on the backend but didn't know how to display his map on the frontend.
Solution: The best way to resolve this is to have a look at our Maps documentation https://toolset.com/documentation/user-guides/display-on-google-maps/#maps-on-frontend
This should be able to guide you through the process as well as introduce to you any features that you are not aware of.
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