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[Closed] types import errors

This support ticket is created 7 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 14 replies, has 3 voices.

Last updated by Minesh 7 years, 7 months ago.

Assisted by: Minesh.

Author
Posts
#413570

I'm able to Export Types data. When I attempt to Import as XML or ZIP file I get a lot of error messages without importing anything. How do I solve?
Error parsing XML
StartTag: invalid element name
expected '>'
Opening and ending tag mismatch: object_type line 5521 and unparseable
Opening and ending tag mismatch: taxonomy line 5470 and object_type
Opening and ending tag mismatch: taxonomies line 2514 and taxonomy
StartTag: invalid element name
expected '>'
Opening and ending tag mismatch: object_type line 5587 and unparseable
Opening and ending tag mismatch: taxonomy line 5536 and object_type
Opening and ending tag mismatch: types line 2 and taxonomy
Extra content at the end of the document
Data not valid

#413603

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

1)
Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/

2)
Could you please tell me exact steps you follow that will help me to reproduce the isssue.

#413856

your debug information

#414024

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Could you please activate WP_DEBUG from wp-config.php file and send me possible errors for review.

#414340

see attached

#414342

see note above

#414469

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

#414501

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Sorry but I just see "see note above" comment from your side. I did not aware about that. I've removed your debug information form the reply you requested.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

#417254

I can confirm this "bug"(?). Same issues here. Please look into this thread:
https://toolset.com/forums/topic/bugs-in-parametric-search-javascript-ajax-in-views-2-1/

There you (supporters) will find a private message. It contains a download link and login credentials. With this you can investigate the export fails. Simply try to export types.

#417288

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Yes - I tired of exporting your types and then try to import it but I got same errors but when I export types from my test install and try to import it on my another local site I do not face any issue.

I'm escalating to next level, Please hold on for more update here.

#419143

Any update, Minesh? I need to duplicate many sites with the same Types & Views created elsewhere. I wish too, that all the post types, fields, taxonomies, content templates, views, etc., had a Date Modified feature so I can tell which copy is the latest version across multiple sites.

#419163

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

We have try to resave the tags and categories on your site from:
=> Toolset => Taxonomies

Then, I've try to exported the settings and successfully imported the file locally. Could you please check now..

#421249

I'm still not able to import Types. I went to two sites (A & B) within my multisite. I resaved all categories and taxonomies (I have no Tags) of both the import and export sites. Cleared cache. I then exported from site-A. I tried to import into site-B when errors occured. Not as many as before but still prevents me from using this toolset feature. I tried same on several different sites. Is there another way to import/export Post Fields? Thank you! Below is errors:
Error parsing XML

StartTag: invalid element name

expected '>'

Opening and ending tag mismatch: object_type line 5405 and unparseable

Opening and ending tag mismatch: taxonomy line 5354 and object_type

Opening and ending tag mismatch: taxonomies line 2567 and taxonomy

Opening and ending tag mismatch: types line 2 and taxonomies

Extra content at the end of the document

Data not valid

#421456

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

is it possible for you to send us duplicator package for your network sites?

More info:
https://toolset.com/faq/provide-supporters-copy-site/

#429392

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

We recommend duplicator and if you are not sure how to use it, we have nice faq page that will help you to build duplicator package.

More info:
https://toolset.com/faq/provide-supporters-copy-site/

If you are not using dropbox etc.. you just upload the duplicator package files to some server or even on google drive and send the download link to me.

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