Types incorrectly renames media files with Cyrillic names

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This support ticket is created 8 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Types plugin

This topic contains 6 replies, has 3 voices.

Last updated by yuri.s 8 years, 7 months ago.

Assisted by: yuri.s.

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September 19, 2015 at 10:00 am #334837

olegB-2

I found a bug in the plugin Types. When I upload files in a media library, plugin them renames. But the plugin does not see Cyrillic characters. I need a setting that disables file renaming. I use this plugin: Media File Renamer.

September 20, 2015 at 2:38 pm #334924

Beda

Thank you for contacting us here in the Support Forum

I have reproduce the issue, I just need your confirmation I am using the right steps:

1. Upload a Image via Dashboard > Media > Add New that has a Cyrillic Title/Name
2. This works great as long Types is NOT active
3. If you repeat step 1. with Types ACTIVE; the uploaded fiel has a similar to the below URL:
hidden link

If this is the correct way to reproduce the issue, please can you confirm it?

I already escalated the issue to the DEV Team.

For now, the only solution is to deactivate Types, upload all images, and then reactivate Types.

This works around this problem.

Please could you confirm me the additional Infos?

Thank you for your patience.

September 20, 2015 at 3:11 pm #334928

olegB-2

Yes, everything is exactly as you describe.

September 22, 2015 at 3:42 pm #335544

yuri.s

Hi Oleg, Beda escalated this issue to me.

I've found the source of this issue and it has been added to our tracking system so that our Types development team can resolve it. As soon as I have any news I'll let you know.

Regards,
Yuri.

September 23, 2015 at 1:46 pm #335799

yuri.s

Hi Oleg, I've got an update form our developers and this issue will be corrected in our next release. I can't pinpoint the exact date but as soon as it's out I'll let you know.

Regards,
Yuri.

September 23, 2015 at 2:57 pm #335825

olegB-2

Hi Yuri, I would like to know which way you fix it. Would it be possible to completely disable file renaming? I use this for other plugin.

September 23, 2015 at 6:14 pm #335868

yuri.s

Hi Oleg, the change that was done involves a bit more testing from our part since it is part of our common libraries (classes that span Views/Types/CRED/Layout/Access). If I send you these files there is a probability that it might break certain features in your site. We can only release this with thorough testing from our QA department.

What I can do is instruct you how to completely remove the filter that manipulates the uploaded filename. Take notice that this will affect every form created with Toolset that deals with file uploading.

The file you need to change is located at [WORDPRESS_ROOT]/wp-content/plugins/types/embedded/common/toolset-forms/bootstrap.php
On line 47 there should be an "add_filter" instruction that hooks into the "sanitize_file_name" function.
Just comment this line and you should be able to upload the files and their names will not be changed.

Let me know how it goes.

Regards,
Yuri.

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