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[Resolved] Try to output a Content Template into a page with shortcode but nothing is shown

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This topic contains 3 replies, has 2 voices.

Last updated by jean-francoisB 1 year, 9 months ago.

Assigned support staff: Waqar.

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#1443345
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Hi,

I'm trying to show the content of a Content Template with the wpv-post-body shortcode into an Elementor page but that doesn't work.

I have create a Content Template with the slug "what-membership". Unce done, I went into my page and add a new text editor and pasted that shortcode:

[wpv-post-body view_template="what-membership"]

When I save the page and load the page to see the result, there's no content showed. Normally, I should see the text that I have put in the Content Template : You have a free membership.

Why the content doesn't show?

Thank you!

#1444001

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting us and I'd be happy to assist.

I've performed some tests on my website, but couldn't reproduce this issue.

Can you please make sure that WordPress, active theme and all plugins are updated to their latest versions?

In case the issue still persists, you're welcome to share temporary admin login details, along with the link to this page.

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

#1446507

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for sharing the admin access.

I browsed through your website's pages and noticed that the content template is showing on the "My Account" page.
( yourwebsite.com/my-account/ - screenshot: hidden link )

If you wanted to show it at a different page or section, please let me know and I'll investigate accordingly.

regards,
Waqar

#1446997

OK it's just weird because the content wasn't published at the right spot on the page so I didn't see that it was actually working. I think it was an Elementor issue. Thank you for your help!