Toolset Views 3.1 Crashes Site

This support ticket is created 4 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Views, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by jamesW-18 4 years, 2 months ago.

Assisted by: Waqar.

Author

Posts

February 6, 2020 at 12:49 am #1495411

jamesW-18

I am trying to: Update Toolset Views plugin from version 3.0.2 to 3.1.0.

Link to a page where the issue can be seen: NA

I expected to see: Working website

Instead, I got: There has been a critical error on your website. Please check your site admin email inbox for instructions. Renaming plugin folder allows me back into my site where I then install version 3.0.2 and all works again.

February 6, 2020 at 5:09 am #1495635

Waqar

Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi James,

Thank you for contacting us and I'd be happy to assist.

Have you checked the inbox of the website's admin email for the exact errors or warnings?
( you can check which email is set as "Administration Email Address" from WP Admin -> Settings -> General )

Note: if this issue is only appearing when Toolset Views 3.1.0 is activated with Toolset WooCommerce Views plugin, this is already highlighted and a fix for this is planned to be released soon ( Views 3.1.1 ).

regards,
Waqar

February 7, 2020 at 1:12 pm #1498183

jamesW-18

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.