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[Resolved] Toolset Views 3.1 Crashes Site

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This topic contains 2 replies, has 2 voices.

Last updated by jamesW-18 1 year, 5 months ago.

Assigned support staff: Waqar.

Author
Posts
#1495411

I am trying to: Update Toolset Views plugin from version 3.0.2 to 3.1.0.

Link to a page where the issue can be seen: NA

I expected to see: Working website

Instead, I got: There has been a critical error on your website. Please check your site admin email inbox for instructions. Renaming plugin folder allows me back into my site where I then install version 3.0.2 and all works again.

#1495635

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi James,

Thank you for contacting us and I'd be happy to assist.

Have you checked the inbox of the website's admin email for the exact errors or warnings?
( you can check which email is set as "Administration Email Address" from WP Admin -> Settings -> General )

Note: if this issue is only appearing when Toolset Views 3.1.0 is activated with Toolset WooCommerce Views plugin, this is already highlighted and a fix for this is planned to be released soon ( Views 3.1.1 ).

regards,
Waqar

#1498183

My issue is resolved now. Thank you!