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[Resolved] Toolset set packages installation

This support ticket is created 6 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Europe/London (GMT+00:00)

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Posts
#610884
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Tell us what you are trying to do?

1. After I bought Toolset in Basic subscription, I can not download all products (see attached screen shots)
2. I can not install and register Woocommerce View to build/custom Shop archive page

See attached screen-shots.

How to install and use this toolset for woocommerce ?

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

#610990

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Piotr

From the information I can see you don't have a paid Toolset subscription, you have a WPML subscription which gives you complementary access to the Toolset Access plugin only (you have access to Types because it is a free plugin).

If you think this is wrong, can you give me some details—order number and date of purchase—for your subscription, and I will have one of my colleagues contact you about it.

#611011

Hi Nigel,

My orders details:

Dear Piotr Tomczak,
Your order is complete. Your order's details are below:

Invoice Number: 610858

[redacted]

#611018

Hi Nigel

My fault, I have my subscription on different account name PiotrT not this one piotr.tomczak.

is ok now, works!

Thanks
Piotr