[Resolved] Toolset registration has failed

[Author]

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[Robert Campbell]

I just tried to update all my Toolset plug-ins on my dev site at hidden link

I've had various error messages including that my membership is not valid and that the package is not available.

I tried deregistering the site (both on the site admin and in my Toolset account) and then generating a new password, but the problem remains.

Could you advise next steps please.

Regards

Robert

[Luo Yang]

Hello,

The problem you mentioned above is abnormal, please check these:
1) Upgrade to Toolset Types plugin 3.0.3 manually, you can download it here:
https://toolset.com/account/downloads/

The Toolset Installer feature is embedded in the Types plugin, and the latest version Types plugin includes a lots of bug fix.

2) Deactivate other plugins (except Types plugin) and switch to wordpress default theme 2017, and test again

3) Enable PHP debug mode, copy and paste the debug logs here, we need to know if there is any PHP error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/
PHP Debugging
To enable PHP debugging in WordPress, edit your wp-config.php file and add the following:
PHP Debugging in WP
ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');

[Robert Campbell]

Dear Luo

I manually updated Toolset Types to V3.0.4 and the updater is now working again.

I will now check out my live sites and hopefully the same solution will work.

Best regards

Robert