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[Resolved] Toolset Maps – Map not working

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 21 replies, has 2 voices.

Last updated by craigk-3 3 years, 8 months ago.

Assisted by: Shane.

Author
Posts
#1721223

Hi Shane
Are you able to find the issue.

Thanks

#1721873

Hello

I guess literally i've received reply nearly 24 hours before, Can you please let us know what is the issue? In case if you can let us know the file which is causing the issue?

#1721891

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Craig,

Unfortunately no i'm not able to find the issue thats causing this, however its definitely a conflict with the theme.

It seems to be blocking the request to the Google API so the key can validate. I would recommend having your theme devs have a look at this to see what is happening.

You can also try this map plugin below given that you are using static points.
https://wordpress.org/plugins/wp-google-maps/

Thanks,
Shane

#1722263

Hi Shane,

Please refer the below page link, I have used short-code to display the map. Map is not working. hidden link

Here is my shortcode:
[wpv-map-marker map_id='map-15' marker_id='marker-36' address='1207 River Bay Rd, Annapolis, MD 21409, USA' marker_title='1207 & 1209 River Bay Rd, Annapolis MD 21409' marker_icon='//www.ameristarhomes.com/wp-content/plugins/toolset-maps/resources/images/markers/Home.png']1207 & 1209 River Bay Rd, Annapolis MD 21409[/wpv-map-marker]

Page Link
hidden link

Thanks

#1722973

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Craig,

Actually when you are using the shortcode like this it is a 2 part step, you will need to map shortcode as well in order to render the map.
https://toolset.com/documentation/programmer-reference/maps/maps-shortcodes/#wpv-map-render

I went ahead and added this to the template and your map should now be rendering fine. I've checked on the frontend it's now rendering fine.

Were you able to resolve the issue with the theme ?

Please let me know.
Thanks,
Shane

#1723079

Hi Shane,

Thanks for you support.

Were you able to resolve the issue with the theme ? -- Yes

Thanks,

#1723085

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.