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[Resolved] Toolset Forms "Other settings:" are not respected upon export, if Include the Ad

This support ticket is created 3 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 3 replies, has 2 voices.

Last updated by smileBeda 3 years, 1 month ago.

Assisted by: Waqar.

Author
Posts
#2011613

Create a Toolset form with the setting "Include the Add Media button in the rich text editors from this form " and "Hide comments when displaying this form" checked, and all other options unselected in the "Other settings:" section of the Sections tab.

Create a Module with this Form, export it, import it, and find all your settings disrespected:
"Hide comments when displaying this form" will be deselected
"Include the Add Media button in the rich text editors from this form ", "Include the Toolset buttons in the rich text editors from this form" and "Use the WordPress Media Library manager for image, video, audio, or file fields" selected.

This is annoying, and dangerous.
The Settings should be by default unselected and if in doubt, unselected.
Why?
Because forms with Toolset Buttons in them are prone to cause confusion and also invite users to mess around with things we usually do not want anyone to mess around with.

Yes, it is easy to re-set the forms manually, but it is annoying, and when you have 10 forms, it is also a bit a of a time-waste.

It would be cool if these settings would be respected, there is also another related issue I reported already (almost one year ago), https://toolset.com/forums/topic/forms-built-with-the-wizard-exported-and-imported-fall-back-to-advanced-edit/, which is as well a source of issues.
If the user saves the form after that, visual editing made changes are gone for good.

Thanks for eventually driving some attention on these issues, these are not new features that single people want, instead they are broken, existing features, which can make you pull your hair (at least for a short moment, until you realise what happened). I am aware focus is on Blocks, but if I may, I would suggest to also not forget broken things that should be relatively easy to fix (I think this is just a question of wether 0 or 1 is saved by the default in forms).

Cheers 🙂

#2012103

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Beda,

Thank you for sharing this and I can see the inconsistency in the "other settings" options, after the import.

I've shared this with the concerned team and will keep you updated.

regards,
Waqar

#2018083

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Beda,

I have heard back from the concerned team, confirming that the underlying cause is the same as your other report:
https://toolset.com/forums/topic/forms-built-with-the-wizard-exported-and-imported-fall-back-to-advanced-edit/

It is already on our list of things to fix and even though I don't have a time estimate to share at this time, we'll keep you updated through that original ticket.

regards,
Waqar

#2018135

Ok lets follow up there then and close this here I have added a adequate note to the other ticket, sorry about that as it will pull the ticket back to your queue of "assigned"...

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.