Product content template is not working

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Last updated by SteveR6772 4 years, 8 months ago.

Assisted by: Christian Cox.

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November 15, 2020 at 6:16 pm #1845185

SteveR6772

If I edit a product and change "content template" to "none", I see the same output as when I select the product template

Changing to a core theme makes no difference.

Another older site (that's up to date) but uses Toolset Views instead of Toolset blocks works as expected.

When editing the content template if I click on "view on front end", the product displays as expected.

I have cleared the caches

If I switch back to using the default woocommerce template which leaving "content template" set to product template, the product template is used as the description. Setting "content template" to none shows the standard description. This seems to imply that the incorrect template is being over riden.

November 15, 2020 at 6:52 pm #1845215