Toolset Access conflict with Teams for WooCommerce Memberships

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Access plugin

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 5 years, 5 months ago.

Assisted by: Minesh.

Author

Posts

November 27, 2018 at 4:41 am #1153561

davidZ-4

The Toolset Access conflict with Teams for WooCommerce Memberships
when both are activated the Teams for WooCommerce Memberships will not show the team page and a white page will be displayed.
I have an instullation with both plugins.
I have deactivated all plugin and activated the Woocommerce plugin first. one by one i tested other plugins (mainly toolset) and found the Toolset Access have a conflict.
Thanks,
David

November 27, 2018 at 12:28 pm #1153845

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - could you please share problem URL and access details so It will help me to do basic debugging. Additionally, please share problem URL which is having a conflict with Access plugin.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.