We have tried to reproduce this on a Basic WordPress install using CRED.
This is what we see on Android Mobiles using Chrome Browser:
- Post Saved
- Post Published
- Form is shown after submit (keep displaying this form)
- No errors are produced
- We used different themes being those the native WordPress Themes.
- We used Android 5.0
As you see this must be a edge case, a conflict with the theme or any other Software, Code or Plugin.
I need concise information after what update this happened as requested previously.
Also I will need Links to the Forms.
At the best case you would grant me access to a Test Site where you can duplicate the Issue, so we can analyze it there
Please acknowledge that we can not debug Custom Code or 3rd party Applications, therefore, the Test Site should hold only the Toolset Suite and a native WordPress theme.
You could also send me a Site's Snapshot so I could duplicate this locally and send it our testers to analyze.
For either option you choose, please provide as much detailed information as possible and the below infos:
1. Temporary access (WP-Admin and FTP) to your site
- preferably to a test site where the problem has been replicated if possible -
in order to be of better help and check if some configurations might need to be changed
Your next answer will be private which means only you and I have access to it.
❌ Please backup your database and website ❌
✙ I would, if possible, need access to a site where only a minimal set of Plugins and a default theme is active.
This to avoid eventual compatibility issues with other software.
✙ I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site.
This is also a reason the backup is really important
✙ Please add the Links to:
- The CRED Edit Screen
- The Page/Post where you insert the CRED Form
- The corresponding Front End Page/Screen
2. OR a sites snapshot if possible.
We usually recommend the free Plugin "Duplicator" for this porpoise.
If you already know how Duplicator works
(http://wordpress.org/plugins/duplicator/),
please skip the following steps and just send me the installer file and the zipped package you downloaded.
★ Duplicator Instructions
hidden link
Send me both files (you probably want to use DropBox, Google Drive, or similar services, as the snapshot file will be quite big)
❌ IMPORTANT ❌
Remember to create or keep an admin account for me before creating the snapshot, or I won't be able to login. You may delete the new admin account once the snapshot has been built.
I will enable your next answer as private so you can provide me the information securely.
Please could you provide me the additional Infos?
Thank you for your patience.