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[Resolved] There is no edit button to Layouts to change somthing

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by kostasO 4 years, 4 months ago.

Assisted by: Shane.

Author
Posts
#1400557

I am trying to:
edit a layout
Link to a page where the issue can be seen:
toolset dashboard tamplates or layout
I expected to see:
an pen icon to edit the layout
Instead, I got:
nothing. Cannot edit or delete components in layout

#1400813

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Kostas,

Thank you for getting in touch.

I tried looking at this issue for you, however it seems that the user account that your have provided is not an admin account. Could update this an admin account and let me know.

Thanks,
Shane

#1403263

Hi i converter the account to admin. you can login now

#1403341

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Kostas,

Thank you, I was able to confirm the issue on my end as well when i logged in.

Would you mind trying to temporarily disable all the non-toolset plugins and trying again to see if the issue still remains?

Once you have done this please let me know.

Thanks,
Shane

#1404471

Shane Problem solved
Tool set are incompatible with the plugin Ocean Extra

#1404473

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.