Skip Navigation

[Resolved] The user forms (that create new users) can not be seen on pages

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Author
Posts
#1292115

I am trying to: create new users through new user forms

Link to a page where the issue can be seen: hidden link

I expected to see: the user registration form

Instead, I got: empty place where the form should be
Yesterday, it worked. I have many user registration forms and none of them are working now - they do not appear on pagers altghough they exist and the shortcodes are well put
Please help me solve the issue, thank you
my toolset forms version is 2.3.2 (an all the other related toolset files are from that version, but they worked till this morning)

#1292261

Hello,

According to our document:
https://toolset.com/documentation/user-guides/access-control-for-cred-forms/
For Forms User forms, there is one default access permissions, no matter if Access is active or not:
Guests cannot access Forms User editing forms.

So I suggest you try these:
1) Install Toolset Access plugin, you can download it here:
https://toolset.com/account/downloads/

2) Follow above document to grant access to your user forms for guest users:

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.