Home › Toolset Professional Support › [Resolved] The plugin won't get updated – "Update package not available. ()"
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
Tagged: Types plugin
This topic contains 3 replies, has 2 voices.
Last updated by matteoM-6 5 months, 1 week ago.
Assigned support staff: Shane.
- Tell us what you are trying to do?
I have just purchased a new license and I am trying to update an old plugin I had installed on my site.
What is the link to your site?
English (English )
Thank you for getting in touch.
I took a look at your screenshot and it seems that you are running Types version 2.2.21
In a case like this you will need to manually update to the latest version of our Types by downloading it from the link below.
You can follow the instructions below so that you can have a guide on how to do this.
Please let me know if this helps.
I am uploading it now, how do I keep the changes recorded in the old plugin? It's not a fresh installation but a live website.
My issue is resolved now. Thank you!
Known issues and solutions
Frequently asked support questions
Support tickets archive
Get help from experienced contractors
Meet Toolset support team
Toolset Customer Support Policy
Need to tell us something about the quality of support
How to remove personal information from your database for support