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[Resolved] The plugin won't get updated – "Update package not available. ()"

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 3 replies, has 2 voices.

Last updated by matteoM-6 5 months, 1 week ago.

Assigned support staff: Shane.


- Tell us what you are trying to do?
I have just purchased a new license and I am trying to update an old plugin I had installed on my site.

What is the link to your site?
hidden link

Thank you,
Matteo Miele



Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Matteo,

Thank you for getting in touch.

I took a look at your screenshot and it seems that you are running Types version 2.2.21

In a case like this you will need to manually update to the latest version of our Types by downloading it from the link below.

You can follow the instructions below so that you can have a guide on how to do this.
hidden link

Please let me know if this helps.


Thank you,
I am uploading it now, how do I keep the changes recorded in the old plugin? It's not a fresh installation but a live website.



My issue is resolved now. Thank you!