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[Resolved] the google maps is not loading and the site is lagging

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by AlimB3245 3 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#1766293

I am trying to: open custom posts which have a toolset map block. It was working super well and suddenly the section is showing blank and I have no idea what could be wrong..
hidden link is one of the pages that uses the content template here

hidden link

Link to a page where the issue can be seen: hidden link (The google map is not loading and the page seems to be trying to load continously and not stopping)

I expected to see:

Instead, I got:

#1766477

Strangely it seems to be working now.. not sure if you did something..;-)..

Anyways will wait for your response and check again tomorrow morning..:-)..

Regards,
Alim

#1766513

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alim,

I actually didn't do anything to the site. Currently you say that it's working.

Can you send me a screenshot from your end and let me know if the markers are loading up on the map for you.

Thanks,
Shane

#1766689

Hi Shane

Yes the markers are loading fine.. the page link I sent to you didn't have any address and that's why there were no markers..

But I am still having this issue.. the maps takes a loooong time to load.. Could you please check and advise?

Regards,
Alim

#1769527

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alim,

The map loads quite quickly for me. Is there a specific page that is having this issue ?

Secondly you can try using the WP Super Cache plugin to help speed up your site.
https://wordpress.org/plugins/wp-super-cache/

If you are able to send me a specific page that is slow to load then I can have a look but the link you've sent previously loads quickly for me.
Thanks,
Shane

#1769951

Hi Shane,

The issue is not easy to replicate but i'll try to check when it happens and come back to you if I can't resolve it myself.

Thanks again..:-)..

Have a nice day..:-)..

Regards,
Alim

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.