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[Resolved] The default styling for the my account page is missing

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here was that the user was using on of our Toolset demo setup but the account page wasn't displaying correctly.

Solution:

In this case the user modified the account page by re-adding the account page cell to the page which caused it to be displaying twice on the page.

This support ticket is created 5 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by rogerY 5 years, 4 months ago.

Assisted by: Shane.

Author
Posts
#1157856

I am trying to: return the layout back to the default styling for the My Account Page

Link to a page where the issue can be seen: hidden link

I expected to see: the default layout when i first installed the Classified Module

Instead, I got:

#1157941

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Roger,

Thank you for contacting our support forum.

I'm assuming that this was a demo site that was imported using our Framework installer?

Would you mind allowing me to have admin access so that I can take a look for you>

The private fields will be enabled for your next response.

Thanks,
Shane

#1157971

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2018-12-03 at 10.27.31 AM.png

Hi Roger,

Thank you for the credentials,

However the link you provided only leads to this page. See Screenshot

Thanks,
Shane

#1158197

Sorry, here:
hidden link

#1158764

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Roger,

Thank you, it should be displaying fine now.

The problem was that there was a text editor cell in Elementor that was including the page elements a second time.

I removed this cell and it is displaying fine now.

Thanks,
Shane

#1158882

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.