This thread is resolved. Here is a description of the problem and solution.
Problem:
The issue here is that the user's Parametric search was not working correctly. Solution:
In a case like this I would recommend that you remove all the filters and try again to re-add them. This should resolve most issues where a filter isn't working.
This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
Hi Shane just revisited the page and the 4 x vehicles are visible then did a search 2011 to 2018 but it only shows 1 vehicle that is incorrect then unable to return the page to show all 4 vehicles
I've reset the search boxes , refreshed the page and even added a 'reset' button that is now present but nothing works? I can't view the 4 cars on the page
I found that the issue was with the Region filter.
It essentially didn't have a default value, that if not selected it will return all the results.
What I went and did is to add a default option . So your filter defaulted to the "Not Specified" option and if your vehicles didn't have this option selected they wouldn't show up .
thanks for your help yesterday - I've updated the search console and been testing fine with the new 'defaults' added as per you noted above. However now the vehicles have gone missing again - visibility: hidden via style so unsure how to fix this problem it's inline code within your plugin output. Also the 'reset' button never works on the page.
Hopefully this will cause the results not to be hidden again.
Secondly for the reset button, it seems to me that AJAX isn't working on your site at all. Even with the AJAX refresh of the results its reloading the entire page.
Hi Shane the line has been placed back into the style.css doc and it's working again however the refresh button is still not working yet the search options and submit button are working fine cheers paul
Hi Shane you are correct it's now working - I have one query with this website here it has a button 'email seller' then when pressed it launches a enquiry box - Can Toolsets provide something like this?
hidden link
It's just so people can email the sellers with car listings direct cheers paul
Hi Shane sorry for the late reply I've been away on business. In relation with the modal I've just read up on the installation - However do you have instructions on how we can create an enquiry form with Toolsets that when completed and submitted on a advert listing account will send the message directly to the user who placed the advert listing? Any tutorials, advice and guides are greatly appreciated cheers Paul
