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[Resolved] template url

This thread is resolved. Here is a description of the problem and solution.

Problem:
template url - content template not applied

Solution:
The issue was that the posts was not attached to content template as you can see with the following screenshot:
=> https://nimb.ws/9IQNl3

You can find the proposed solution in this case with the following reply:
=> https://toolset.com/forums/topic/template-url/#post-1731225

Relevant Documentation:

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 2 voices.

Last updated by chrisH-34 3 years, 8 months ago.

Assisted by: Minesh.

Author
Posts
#1730141

Looks like I have one last issue.

At one point, this template was working:
hidden link

But now it only works if I include the template in the URL:
hidden link

#1730697

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

It seems to me that the content template you created is not attached to posts but to confirm that I will require access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1730721

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Unfortunately - the wp-admin access details you shared is not working at this end.

Can you please re-send me working wp-admin access details.

I have set the next reply to private which means only you and I have access to it.

#1731225

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now: hidden link

As suspected, when I list the single post content template listing page:
=> hidden link

I found that the posts was not attached to content template as you can see with the following screenshot:
=> hidden link

I can see it now working as expected. Can you please confirm it works at your end as well.

#1731441

Yes! It is working perfectly!

Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.