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[Resolved] Template layout changes incorrectly

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by chrisH-10 5 years, 10 months ago.

Assisted by: Luo Yang.

Author
Posts
#915998

What's happening is that after you use the orange "Edit with Layouts" button and then Save OR Cancel the "Template Layout" (upper right) is changed to a default.

#916135

Hello,

It seems to be a capabilities issue, there is a workaround for it:
1) Activate Toolset Access plugin
https://toolset.com/account/downloads/
2) Go to Dashoard-> Access > Custom roles
Enable Advanced mode
Click "Change permissions" under the Editor role
Click Layouts capabilities
Enable all the available capabilities there

Please let me know if this does not resolve the issue and I will take a closer look, but it did appear to solve the problem locally.

#917482

Thanks, that resolves the issue. I would hope that you note this as a bug and address it in an upcoming release.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.