Skip Navigation

[Resolved] Tag classes in layout editor not working

This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

This topic contains 1 reply, has 2 voices.

Last updated by eWeb 6 years, 7 months ago.

Assisted by: Luo Yang.

Author
Posts
#553206
edit.jpg

I am trying to: select Tag class for element in Layouts

Link to my site: hidden link

I expected to see: normal Tag class select

Instead, I got: something wrong

Tried to disable all but Toolset plugins, nothing helps.

#553313

Dear Birute,

The problem you mentioned above is abnormal, and there might be some custom codes in your "Toolset Bootstrap Child", please check these:
1) Deactivate other plugins and switch to original "Toolset Starter" theme, and test again, you can download it here:
https://toolset.com/account/downloads/#toolset-themes

2) If the problem still persists, please provide a database dump file, put it into your own website, and provide the link in below private detail box, also point out the problem layout URL, where and how can I see the problem, I need to test and debug it in my localhost, thanks

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.