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[Resolved] SyntaxError: Unexpected token O in JSON at position 0One or more database tables

This support ticket is created 2 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 2 years, 1 month ago.

Assigned support staff: Luo Yang.

Author
Posts
#1865325
Wordpress-tool reference site-Error.png

Tell us what you are trying to do?
install "reference site->Gyms and Trainers" (using PHP 7.2.33)
Is there any documentation that you are following?
Yes
Is there a similar example that we can see?

What is the link to your site?
hidden link

#1865457

Luo Yang
Supporter

Languages: English (English ) Chinese (Simplified) (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

Hello,

I have searched it in our forum, and found some related threads, for example:
https://toolset.com/forums/topic/datepicker-json-error-after-choosing-2/
https://toolset.com/forums/topic/layouts-plugin-elementor-syntaxerror-unexpected-token-in-json-at-position-0/

Both above tickets are problem from other plugins, I suggest you try these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2020, and test again

3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

#1865505

Dear Luo Yang,

1. I updated those plugins from Plugin->Commercial,
2. My WP has just uploaded from WP web site, no other plugins except toolset
3. I checked the log, it tell me MySQL is not 5.6 or above, my web host provider only support MySQL 5.5.

#1865511

Luo Yang
Supporter

Languages: English (English ) Chinese (Simplified) (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

Thanks for the details, see our document:
https://toolset.com/toolset-requirements/
The minimum requirements to run Toolset plugins:
MySQL 5.6 and above.
You will need to upgrade your webserver mysql version.