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[Resolved] Stuck at "unpacking the package" for over an hour

The Toolset Community Forum is closed, for technical support questions, please head on to our Toolset Professional Support (for paid clients), with any pre-sale or admin question please contact us here.
This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients and people who registered for Types community support can post in it.

This topic contains 1 reply, has 2 voices.

Last updated by Beda 5 years, 1 month ago.

Assigned support staff: Beda.

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#378341

I am trying to: install the plugin on wordpress

I visited this URL: hidden link

I expected to see: installation complete

Instead, I got: "unpacking the package"

#378457

Please install the Types Plugin this way:

★ INSTRUCTIONS:

❌ Backup your website and database ❌
• Deactivate/Delete the "Installer" plugin (if you have it)
• Deactivate all Toolset plugins
• Login via FTP to your wp-content/plugins folder
• Delete all Toolset Plugins folders
• Go to https://toolset.com/account/downloads/ and download the latest stable Types Plugin, then extract it.
• Upload the plugin via FTP to the wp-content/plugins folder.
⌥ alternatively you could upload the .zip file using Dashboard > Plugins > New > Upload
• Register the Plugin for your site
⌥ you can do that under Dashboard > Types > Settings > Types Tools > Installer

Does this work?

Thank you

The forum ‘Types Community Support’ is closed to new topics and replies.