Anonymous
I am trying to be sort title out by ascending order.
Other pages are sorting correctly except for this page => hidden link
Can you please advise?
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Vincent,
Thank you for contacting our support forum.
This may be caused by a plugin conflict and what I would recommend that you do is to temporarily disable all your non-toolset plugins and try again.
Once you have done this please let me know the results.
Thanks,
Shane
Anonymous
Hi Shane, no luck with temporarily disabling all non-toolset plugins. Any other methods that I can try?
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Vincent,
Would you mind providing me with a link to the site so that I can have a look ?
The private fields will be enabled for your next response.
Thanks,
Shane
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Vincent,
The login url returns a 404 .
Could you check on this and let me know.
Thanks,
Shane
Anonymous
Hi Shane,
sorry for this. It is /ap/login
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Vincent,
Thank you for providing the correct URL, I tried the credentials but they dont seem to work. Could you try them and let me know.
Thanks,
Shane
Anonymous
Hi Shane, I had tested and it is working. Can you please try again?
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Vincent,
The credentials work now however i need the account to be an admin account so that I can have a look at the view.
Thanks,
Shane
Anonymous
Hi Shane,
sorry for this. Administrator rights given.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Vincent.
The sorting should work.
Would you mind recreating the view and let me know if the problem still exists.
Thanks,
Shane
Anonymous
Hi Shane, problem persist. It is still showing the title in descending order just for this particular page.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi vincent,
Would you mind if I took a duplicator package from the website for further testing ?
Please let me know.
Thanks,
Shane
Anonymous
Hi Shane, thank you so much for this! I will be glad if you can do that.
Hi, Shane is away today for a national holiday and will return tomorrow with an update for you. Thanks for your patience.