Skip Navigation

[Resolved] Slider with background image doesn't work with Ajax in a Genesis template

This support ticket is created 7 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 6 replies, has 2 voices.

Last updated by marijkeM 7 years, 12 months ago.

Assisted by: Shane.

Author
Posts
#393392

I am trying to: make a slider in a Genesis template like the Real Estate example.

I use the Real Estate Reference site with a Genesis template. The images from the sliders are not visible, unless I change pagination to whole page pagination. So I guess it is a Ajax problem.

Can you help me?

#393490

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Marijke,

Thank you for contacting our support forum.

This sounds like a compatibility issue as well.

What I would like for you to do is to temporarily disable all your non-toolset plugins and check again to see if the problem is still present.

Thanks,
Shane

#393495

Thank you Shane,

No, it is not a compatibility issue. I disabled all non-toolset plugins and the problem remains. When I switch themes again to toolset-starter the slider works fine. I think I miss some script. May be from bootstrap?

#393500

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Marijke,

Thank you for confirming.

Do you have the Toolset Genesis integration installed on the website ? This should load all the scripts for our Toolset plugins to function with the Genesis theme.

Please let me know.

Thanks,
Shane

#393522

Hi Shane,

No, also with layouts and the Toolset Genesis integration the slider doesn't work. And Layouts doesn't work smoothly with Genesis. I cannot use the normal Genesis Hooks anymore. The Genesis integration without Layouts doesn't work.

Thanks,

Marijke

#393700

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Marijke,

Would it be possible for me to gain admin access to the website so that I can have a look ?

I'll be enabling the private fields for your next response.

Thanks,
Shane

#393737

Hi Shane,

Oops, blush, I found it! I had an error in my child theme's script. Sorry, sorry, thank you for your time.

Marijke

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.