[Resolved] Site not displaying correctly.

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[Nigel Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/London (GMT+01:00)]

Hi Cristian

I set up the copy of your site and updated Genesis and was able to see the problems.

I note the differences in the page layout compared to your live site with the previous version of Genesis. They are relatively easy to fix with CSS, but I'm awaiting advice from colleagues about how to treat this.

I also note the problems with classes added to layout rows and cells being lost.

The fix for this issue is generally reported to have worked, and it seems that in your case to also be related to genesis.

I have re-opened the internal ticket for that issue, and will update you when I get some feedback about the first problem.

[Nigel Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/London (GMT+01:00)]

Hi Cristian

I am reverting the status of this thread to escalated as the compatibility team are looking at the copy of your site to identify required CSS changes. It is very helpful for them to have a production site to examine for things they missed in their test sites.

I'll let you know when they have a fix ready.

[Nigel Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/London (GMT+01:00)]

Hi Cristian

The developers have published an errata today with a patch that will hopefully resolve your issue once and for all: https://toolset.com/errata/select2-instance-not-reload-data-iframe/

Could you please follow the directions there and let me know if you continue to have any problems.

[cristianR-3]

I have not tested it thoroughly, but once I modified the .js file, I only had to add a class to my .container {
margin-top: 0px;
}

And everything indeed seems to be ok. I only made the change on my local development environment. I will wait for you guys to roll the corrected files into the proper update to implement it in my production site.

Thanks for keeping me posted and your diligence on this matter Nigel.