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[Resolved] Reset Pass Word Link in confirmation email sends "Lost Password"

This support ticket is created 4 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 4 years, 5 months ago.

Assisted by: Luo Yang.

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#1378471

I would like to change the copy of the reset password link to "choose password" or at least have the "Reset Password". It's now returning "Lost Password".
After clicking the lost password link, user goes to a screen to enter email address. Then there is a password reset that sends the user back to email to click the reset link...

So, too many steps to set a password. Is there a better way to verify users with a double optin maybe?

Screen grab from email: hidden link

I am using %%RESET_PASSWORD_LINK%% placeholder.

Thanks!

#1378553

Hello,

For the question: Is there a better way to verify users with a double option maybe?

You can try these:
1) Create a WordPress page, display the reset password form shortcode:
https://toolset.com/documentation/user-guides/views-shortcodes/#wpv-reset-password-form
This shortcode displays a simple form to reset a user password.

2) In the email you mentioned above, setup a HTML link to above page.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.