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[Resolved] repeating fields content lost

This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 7 replies, has 2 voices.

Last updated by alexd-6 6 years, 8 months ago.

Assisted by: Nigel.

Author
Posts
#625211

Hi,

i have a CPT with a repeating picture field "bilder". When i fill some pictures in the CPT and save it. It will be lost after a short time. - Only the first picture is be saved and will not deleted.

do you now it? Is it a Bug

#625356

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Alex

Are you adding these images on the back end or with a front-end form?

What does "after a short time" mean? Immediately after the post is saved, or some time later?

#625357

Hi Nigel,

in Backend..

and the remove a little time later, i dont know when it happens exactly..

danke

#625359

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Alex

I tested this locally and found it worked as normal, and if you say the repeating image fields are initially saved and lost some time later that corroborates this.

Assuming that you are not unknowingly deleting the fields while sleep-walking, some action must be triggering it.

To understand what I really need something more to go on to see if we can reproduce it.

Perhaps you could install an activity logger such as https://wordpress.org/plugins/aryo-activity-log/ which records everything on your site. Check regularly for when a post loses its repeating fields, and then we can inspect the activity log for clues.

Let me know when it has happened, and what the log continues prior to it happening.

#625598
Screenshot 2018-03-16 11.34.11.png

Hi, i installed this plugin at wp-installation start! - https://wordpress.org/plugins/aryo-activity-log/

But is cant see any changes after i saved the CPT with the images..

In the Screenshot there is the CPT with images that i have put into and saved.. - i will have a look how long they are there..

Would you have a login?

thx for helping!

alex

#625633

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Alex

I could get site credentials from you, but at the moment there is nothing for me to do except wait until you see that the extra image fields have been lost so that we can check the activity log.

I'll mark your next reply as private now so that you can provide credentials when you come back with something to report.

#627415

Hey,

problem is gone! - i dont see the issue anymore..

thx for your help! - best regards - alex

#766504

Hi, sorry but the problem persists always.

It remove on one point all pictures vom post_meta table all images from an CPT of types. All other fields and pictures running fine but something like this will be removed. (50398, 2130, 'wpcf-bilderobjekt', 'hidden link'),
only the first image of the repeating field exists after i lost all second, thirds, fourth, fifth, etc. pictures from the CPTs.

I installed the activity log and the user when it was changed but i cant find the problem..

Can you have another look at it?

Thanks alex - i find no way out..