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[Resolved] Removing an unknown character

This support ticket is created 4 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by hyukP 4 years, 5 months ago.

Assisted by: Minesh.

Author
Posts
#1376689
GB-remove-arrows.jpg

Tell us what you are trying to do?
There are arrows (») appearing when they should not.

Is there any documentation that you are following?
No. I haven't found any.

Is there a similar example that we can see?
I've attached an image.

What is the link to your site?
hidden link

The progress arrows are linked via category description. The visitor can progress forward or backward. The (») only appears on the middle listed posts/products pages.
Here is the shortcode used:
[wpv-post-previous-link format="%%LINK%%" link="<"]  [types field='color-swatch' title='%%TITLE%%' alt='%%ALT%%' size='full'][/types] [wpv-post-title]  [wpv-post-next-link link=">"]

Any help/direction would be great.
Thank you.

#1376841

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked the problem URL you shared and checked the page source code, the HTML generated is correct and the unwanted character you reported is added after the next link. I need to check on your install from where it is coming from and for that I need access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1378579

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now: hidden link

I've added the next post link as given under:

[wpv-post-next-link format="%%LINK%%" link=">"]

Now, I do not see the character you shared.

#1379065

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.