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[Resolved] product description broken because of toolset view

This support ticket is created 7 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 7 years ago.

Assisted by: Luo Yang.

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#516665
2426ecfa683846626dde9d2ef29fec7b.png

I am trying to: visit product page created by woocommerce

I visited this URL: hidden link

I expected to see: product description with text

Instead, I got: hidden link blank product description, it was solved by turning off toolset view.

With best regards, Volodymyr.

#516773

Dear Volodymyr,

Are you using Views WordPress Archive to customize the Woocommerce product archive page?
https://toolset.com/documentation/user-guides/normal-vs-archive-views/

Are you using Views shortcode [wpv-post-excerpt] to display the product description?
https://toolset.com/documentation/user-guides/views-shortcodes/#wpv-post-excerpt

I need detail steps to duplicate same problem and debug it in my localhost, thanks

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.