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[Resolved] Problems with DIVI, views and forms.

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 15 replies, has 2 voices.

Last updated by Francisco Ramón Molina Busquiel 4 years, 4 months ago.

Assisted by: Luo Yang.

Author
Posts
#1401975

Hi,
I have managed to show a way of editing a new custom type defined with Toolset according to Waqar's explanations in the following ticket:
https://toolset.com/forums/topic/split-forms-edit-link-not-showing/#post-1401973
However there are several very strange problems:
1) Even if you disable the post title, it is still displayed.
2) On the edition page of the custom type "impresoras" 2 forms are shown and I have only specified 1.
Watch the following video: hidden link
Thanks for your help.
Regards,

#1402413
divi-setting.JPG

Hello,

Thanks for the details, I can log into your website and see the problems
Q1) Even if you disable the post title, it is still displayed.
Since it is a compatibility issue with Divi theme, please check these in your website:
1) Deactivate other plugins and switch to original Divi theme, and test again
2) If the problem persists, please provide a copy of your website in below private message box, I need to test and debug it in my localhost:
https://toolset.com/faq/provide-supporters-copy-site/

And Theme Option "Disable Post Title" can produce a CSS codes to hide the post title section, in your case, it is:

.et_post_meta_wrapper{
display:none;
}

You can also try to add it manually here:
hidden link

in row "The Divi Builder", click "Setting" button, see screenshot: divi-setting.JPG

This should be able to take same effect.

Q2) On the edition page of the custom type "impresoras" 2 forms are shown

This is a known issue with DIVI theme, see similar thread here:
https://toolset.com/forums/topic/edit-post-form-appears-in-header-footer-and-main-content/

I have added your thread in our to-do list.

And our 2nd tier supporter has determined this issue should be addressed by Divi. Here are the comments from my 2nd tier support team:
https://toolset.com/forums/topic/edit-post-form-appears-in-header-footer-and-main-content/#post-1393595

#1402483

Hi Luo,
I have done all kinds of tests and I cannot solve the first problem. 🙁
To my knowledge, the first bug you have had for a long time and you have not solved it. I think the time has come for you to solve it.
If you wish, within my website you have the Duplicator plugin installed, but it is disabled, you can activate it and make a backup of my site, but as I was saying it is a bug that you should have solved for a long time.
Regarding the second bug, I will create a ticket in the Elegant Themes support system to see what they tell me.
Tell me something about it.
Thanks.
Regards,

#1402537

For the first problem, I have done the workaround as I mentioned above:
https://toolset.com/forums/topic/problems-with-divi-views-and-forms/#post-1402413
add it manually here:
hidden link

in row "The Divi Builder", click "Setting" button, see screenshot: divi-setting.JPG
https://toolset.com/wp-content/uploads/2019/12/1402413-divi_setting.jpg

Test it in front-end:
hidden link

I can see the post title block is hidden, can you confirm it?

And I am downloading the duplicator package from your website, will update here if there is anything found.

#1402557
link.png

Yes. This workaround works, but you should correct the problem in your code, so disabling the post title in your configuration will no longer be displayed on the page, don't you think?

Besides this, have you done anything else?
Now the link to edit the post is not shown. 🙁
Look at the screenshot.

Regards,

#1402579

Same as you, I get errors when make duplicator package in your website, then I have checked it in our to-do list, and found this errata:
https://toolset.com/errata/the-post-title-theme-setting-in-content-templates-is-not-working-for-the-divi-theme/

And another client has provided same workaround as I mentioned above, you can find it in above errata:
https://toolset.com/errata/the-post-title-theme-setting-in-content-templates-is-not-working-for-the-divi-theme/#comment-460545

#1402581

For the form link problem, it is the content template "Formulario impresoras" has been put into trash, I see it is in trash when I log into your website first time, you can restore it back here:
hidden link

Please let me know if you need assistance to restore it.

#1402583
Template.png

It is the template shown in the screenshot, but it does not let me enter it, because someone is editing it. It's you?

#1402605

Yes, I am editing the content template of your screenshot:
hidden link
As you mentioned in your another thread:
https://toolset.com/forums/topic/problems-with-the-new-dynamic-features-of-divi-and-toolset/
I need a solution for this problem

And duplicator package does not work in your website, so I have to test it in your website

OK, I have done below modifications in your website:
1) Goto URL
hidden link
2) Restore the content template "Formulario impresoras"
hidden link
Please test again, check if edit form link is fixed. Can you confirm it? thanks

#1402611

Yes. Now it works. Thank you Luo.

#1402613

I have marked this thread as "Escalated" status, will update here if there is any news.

#1402661

Okay. Thank you very much Luo. I wait for your news.

I hope that time does not go by and nothing is solved.
As I mentioned in the other ticket, since you are with Toolset Blocks you have abandoned all other improvements.

Regards,

#1402667

I have to mark this thread as "Escalated" status again, will update here if there is any news. Thanks for understanding.

#1402759

Luo,
Sorry to bother you again, but this is a disaster. Nothing works.
I have tried to edit a printer and a 404 error occurs and the modifications are not saved.
Look at video:hidden link
hidden link
Please tell me something, because I can't do anything. 🙁
Thanks Luo.
Regards

#1403513

Thanks for the the video, I can see the problem in your website.

It is another known issue, see our errata here:
https://toolset.com/errata/submitting-a-form-fails-with-there-was-an-error-while-submitting-the-form-or-a-404-error/

In your Post Field Group "Grupo de campo para Impresoras":
hidden link

There is a post reference field "Fabricante", which is using same slug "fabricante" as your custom post type "Fabricantes":
hidden link

It conducts the problem you mentioned above, as the errata mentioned, the workaround is:
change the reference field "Fabricante" to something else, for example "related-fabricante":
hidden link
and re-setup the "Fabricante" field in post form:
hidden link

Then test again.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.