Problem with file import in custom post types

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This support ticket is created 9 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients and people who registered for Types community support can post in it.

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Tagged: Setting up custom fields, Types plugin

This topic contains 2 replies, has 2 voices.

Last updated by Guillaume 9 years ago.

Assisted by: Luo Yang.

Author

Posts

April 9, 2015 at 1:25 pm #294594

Guillaume

Hey,
since the last Types update 6 days ago, i can't no longer import files in my custom post types.
When i try to add a new occurrence or pick a file, i just return at the top of the page...
can you help me ?
thanks

April 10, 2015 at 7:10 am #294797

Luo Yang

Are we talking about import from:
wordpress Dashboard-> Types-> Import/Export-> Import Types data file.

I can not duplicate same problem in my localhost, please try this:
1) deactivate other plugins and switch to wordpress default theme,
2) enable wordpress debug mode, repeat the actions you mentioned above, and post the debug logs here.
https://toolset.com/documentation/user-guides/debugging-types-and-views/

PHP Debugging

In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).

Also check if there is any JS errors occur.

April 13, 2015 at 2:06 pm #295375

Guillaume

ok, last update resolve the problem.
thanks

The forum ‘Types Community Support’ is closed to new topics and replies.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.