The Toolset Community Forum is closed, for technical support questions, please head on to our Toolset Professional Support (for paid clients), with any pre-sale or admin question please contact us here.
This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients and people who registered for Types community support can post in it.
No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.
This topic contains 3 replies, has 2 voices, and was last updated by Christian Cox11 months ago. The support staff assigned to this topic is Christian Cox.
Okay first, let's get your site back up so you can access the backend for some investigation. Please log in using FTP and navigate to wp-content/plugins. Rename the "types" folder to something like "types-backup". This will effectively deactivate the plugin. Now, you should be able to log in to your wp-admin area.
If you have Views installed, update it. If there are no errors, you should be able to rename the types folder again and reactivate the types plugin. If you're locked out again, rename the "wp-views" folder to something like "wp-views-backup" and send me some details of what's happening.
Hi, an expired subscription wouldn't directly cause this type of error, it would only prevent you from automatically receiving updates to the plugins. Was the Types plugin you were attempting to activate the most recent version? If not, it's possible there is a conflict between the old version of Types and the newer version of Views. It's best to update both of these plugins, as well as Layouts, to their latest versions before trying to re-activate them.
FYI - Toolset Packager is no longer available for download or maintained, as its functionality has been baked into our core plugins. You can safely delete it while you are updating your other components.
Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Types Community Support’ is closed to new topics and replies.