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[Resolved] Post content not rendering in Pagelines

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This topic contains 7 replies, has 2 voices.

Last updated by MrHinsh 1 year, 4 months ago.

Assigned support staff: Minesh.

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#1659183

I am using Pagelines as my layout engine, and have been using it successfully for a long time. Just recently the "Magazine Layout" that I use for my blog posts has started displaying one of my Content Templates rather than the default. If I disable Toolset then the pages work as expected.

Example:
hidden link

It looks like Toolset is rendering [wpv-post-body view_template="2020-trainingsviewtemplate-footer"] instead of the default post loop. Even if I use the OOB post loop I get the same results.

I have temporarily updated production to a simple layout using [wpv-post-body view_template=""] but then I don't get comments.

Please can you help fix the default post loop. (existing credentials will still work.)

#1659205
2020-06-11_23-37-06.jpg

Just to emphisize the problem I have added both the temp fix, and the Magazine layoyut to hidden link

You can see that the second <h1> What is your perspective on collocation?</h1> has

#1660011

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please undo the changes you made and send me problem URL where I can see the issue and tell me what is your expected results. Please share few screenshots that will help me to understand your issue.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1660059

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I am not very familiar with the Pagelines.

- Can you please share information where I can see the Layout you are talking about that is "Magazine Layout"?

It looks like Toolset is rendering [wpv-post-body view_template="2020-trainingsviewtemplate-footer"] instead of the default post loop. Even if I use the OOB post loop I get the same results.
- Can you plese share info where exactly you added the template you mentioned above?

Also, I see you have installed and activate the Toolset Layouts plugin, Are you using Toolset Layouts plugin If no, I would recommend you to deactivate it.

#1660151
2020-06-11_23-37-06-2.jpg

See attached image.

#1660165

Toolset Layouts is deactivated in production with the same problem

#1660209

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I checked on the following page:
=> hidden link
- Under section "Upcoming public training" that is available at bottom of the page that falls under the orange box scope is displayed using the following view:

[wpv-view name="upcoming-training-shortlist"]

This is the full-page screenshot - what I can see at this end: hidden link
- As you can see with the above screenshot, I can see the title at top, then post body and then the footer part. The above screenshot I shared - is that correctly displayed?

In addition to that, I see you are using outdated Toolset plugins. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***
Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

#1660317

I was able to fix this myself by deleting the Content Template that was displaying instead of the WordPress Content. I then recreated the Content Template without issue.

I still do not know how ir why a Content Template was replacing the default content in the first place.