This thread is resolved. Here is a description of the problem and solution.
Problem:
The issue here is that the user was having problems finding and updating their plugins.
Solution:
This is because we are doing a stepped roll out of our newest versions and only some customers will get the notification. So its just a matter of time before you will see it.
However you can go to Plugins -> Add New -> Commercial and from here you can click on the Check for Updates button to manually fetch the updates.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
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| - | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
| - | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 14:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: America/Jamaica (GMT-05:00)
This topic contains 3 replies, has 2 voices.
Last updated by tK-4 4 years, 4 months ago.
Assisted by: Shane.
