Problem:
The issue here is that the user was having problems finding and updating their plugins.
Solution:
This is because we are doing a stepped roll out of our newest versions and only some customers will get the notification. So its just a matter of time before you will see it.
However you can go to Plugins -> Add New -> Commercial and from here you can click on the Check for Updates button to manually fetch the updates.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
- | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
- | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 14:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: America/Jamaica (GMT-05:00)
This topic contains 3 replies, has 2 voices.
Last updated by 4 years, 11 months ago.
Assisted by: Shane.