[Resolved] Page Load Error – Out of memory – adjusted php.ini to 256M already – timesout

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[crystalF]

I am trying to:
Create a custom content type called Auctions. I have created it but it seems that layouts is maxing out my memory and keeping the page from loading. Here is the error message:
[27-Aug-2017 17:27:45 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes) in /home/petersen/public_html/wp-content/plugins/cred-frontend-editor/vendor/toolset/toolset-common/inc/toolset.assets.manager.class.php on line 71
[27-Aug-2017 17:33:05 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 32768 bytes) in /home/petersen/public_html/wp-content/plugins/layouts/classes-auto/wpddl.layouts.render.manager.class.php on line 249

Link to a page where the issue can be seen:
Intermittently at hidden link (test website).

I expected to see: Instead, I got:
The page but get 500 Error.

Trying to use Elegant Themes Divi with Toolset. Need help to get this to work.

Here is a sample of the Auction layout I created:
hidden link

I have to deactivate all Toolset plugins in order to get the page to load, most of the time. It is very frustrating.

[crystalF]

Also, I have reviewed the instructions on this page:
https://toolset.com/documentation/recommended-themes/toolset-divi-integration/

And I forgot to include that my php.ini is as follows:

max_execution_time = 350
memory_limit = 1256M
upload_max_filesize = 64M
post_max_size = 256M
max_input_vars = 4000
suhosin.get.max_vars = 4000
suhosin.post.max_vars = 4000
suhosin.request.max_vars = 4000

[Christian Cox]

Hi, it may be that your host's configurations are overriding the changes you have attempted. I say that because in the debug information you provided, I'm seeing different numbers from those you mentioned. Take a look at the screenshot, showing the calculated values.

I'm trying to use the FTP credentials you provided but the login request keeps timing out when I try to connect. Let's try these steps:
- temporarily rename the Views, Types, and Layouts folders in wp-content/plugins/. You can add "-bak" to the folder name for now. If you're able to login with FTP, you can do this with a FTP client. If not, you may have to go to your host's control panel. This will deactivate Toolset plugins temporarily, and get you back to a usable wp-admin area.
- Check with your host to see if they are able to bump up your memory limit, and let them know the PHP ini settings you have already tried with no results.
- If they think the memory limit is not the problem, it's probably best to create a clone of your site so I can install it locally and see what the issue could be.
- Once you have the wp-admin area back, I can use the Duplicator plugin to create a clone. I can run those tests locally where I have more control over the environment, and try to pin things down.

Let me know what you find out from the host, and we'll go from there.

[crystalF]

Hi Christian,

Thank you for your reply. I continued working on the website after submitting the ticket which is why you may have seen other settings.

For the FTP connection, try hostname: vps8654.inmotionhosting.com

I am working on my php.ini file to see if I can get the system to recognize it.

Thank you!
C

[crystalF]

You're right, the php.ini file was not being recognized for some reason. We updated the settings and are not getting the errors anymore. Thank you for your support!

C