[Resolved] Only some of the admin icons are displayed

[Author]

Posts

[NicG2812]

OK.

No reply so far. Will keep you informed.

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Nic,

Thanks,

[NicG2812]

Hi Shane,

The theme authors have replied. They said:

-----
Hello,

Unfortunately, we have never tested the theme with this plugin. All compatible plugins are listed in theme description at ThemeForest.

Sounds like either a conflict with theme/other plugin or a CORS bad linking problem.

Thank you for your understanding
-----

Hopefully we can figure this out.

The theme has 39,000 sales so it would be a good idea to confirm Toolset's compatibility and then ask the theme author to add you to their list of supported plugins.

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Nic,

Thanks for contacting them for me.

Since this is a compatibility issue I would need to escalate this ticket to our 2nd tier supporters for further debugging.

They should be in contact with you soon.

Thanks,
Shane

[NicG2812]

OK, thanks Shane.

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Nic,

Thank you for the patience.

Our second tier supporter replied and it seems the issue is being caused by the fontello.css in the theme.

Specifically here

[class^="icon-"]:before, [class*=" icon-"]:before {
  font-family: "fontello";
  font-style: normal;
  font-weight: normal;
  speak: none;
 
  display: inline-block;
  text-decoration: inherit;
  width: 1em;
  margin-right: .2em;
  text-align: center;
  /* opacity: .8; */
 
  /* For safety - reset parent styles, that can break glyph codes*/
  font-variant: normal;
  text-transform: none;
     
  /* fix buttons height, for twitter bootstrap */
  line-height: 1em;
 
  /* Animation center compensation - margins should be symmetric */
  /* remove if not needed */
  margin-left: .2em;

In order for it to work again you need to replace these css rules or comment them out.

Please let me know if this helps.
Thanks,
Shane