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[Resolved] Old relationship data not being imported/exported

This support ticket is created 5 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 5 years, 1 month ago.

Assisted by: Minesh.

Author
Posts
#1219149

Ben

I am trying to:
Export Types data

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:
Types data, but old style relationships are missing when imported.

#1219405

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - I see you want to export Types data, Are you using any plugin to Export Types data Or any other plugin? Can you tell me what exactly step you followed to export the Types data?

When you use Types export/import - it will only allow you to export the Types structure not the content (data):
=> https://toolset.com/documentation/user-guides/how-to-importexport-types-structures/

I see you are already running with Types version 3.2.7, so the old relationship should be migrated. If you go to:
=> Toolset => Relationships - have you migrated to new relationship?

You should check the following article:
=> https://toolset.com/2018/05/when-if-to-migrate-relationships-in-old-toolset-sites/

For importing content - you should check the following Doc:
=> https://toolset.com/documentation/user-guides/how-to-import-content-into-wordpress-using-csv/
=> https://toolset.com/documentation/user-guides/importing-content-from-csv-with-post-relationships/

Or if the case is you want to move your site from one domain to another, please check the following Doc:
=> https://toolset.com/faq/how-do-i-migrate-a-wordpress-site-from-one-domain-to-the-other/

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.